Operation and continuous improvement with control and visibility.
7 essential components for modern IT operations — with governance, service levels and a single point of contact.
Migration, integration and operation of cloud and hybrid environments, with security and control.
Compute, storage and data — observability, performance and operational continuity.
Endpoint management and platform foundation with standards, policies and operational control.
Administration, patching and configuration of systems and applications, with governance and evidence.
Secure connectivity (LAN/WAN/VPN) with segmentation and access control.
Management and operational coordination of on-prem and/or colocation environments.
Migration, operation and optimization in cloud (IaaS/PaaS/SaaS) with governance and cost control.
Hardening, backups and recovery — with operational controls and vulnerability management.
Service provided during business hours; extended coverage by agreement.
Construction/cabling and facility management not included.
Choose the model that best fits your organization and infrastructure goals.
Externalized Operations
Outsource infrastructure operations with dedicated SHORE teams. Complete management with custom SLAs.
Managed Services
Managed services with proactive monitoring and incident management. The most complete solution for continuous operations.
Defined Scope Projects
Migration, implementation or modernization projects with defined scope and budget.
Certified professionals in various technology areas, with agile onboarding and integration aligned to your standards.
Contact us to discuss your specific needs.
Examples of projects where SHORE helped improve IT operations for our clients.
Support in migrating workloads to Azure for a financial sector client, with planning, phased execution and cost optimization.
Implementation of observability platform for retail chain, with visibility over distributed infrastructure.
Service desk management for hospital group, with ITIL processes and continuous improvement of user satisfaction.