IT Monitoring Tools Administrator

Role overview

We are looking for an IT Monitoring Tools Administrator to join an IT infrastructure team in Porto, in an international financial services setting. The role focuses on keeping monitoring tools and systems available, performing well and improving over time.

You will work with cross-functional teams in an agile, collaborative environment focused on innovation. You will also join IT projects as a technical expert and handle high-value technical work on incidents, problems and changes.

Key responsibilities

• Administer the monitoring tools and systems.
• Manage the related infrastructure.
• Implement and maintain CI/CD pipelines.
• Troubleshoot and support infrastructure, applications and users.
• Take part in IT projects as a technical expert, including architecture definition.
• Work in production on incident, problem and change management.
• Help keep the information systems sustainable while meeting quality, cost and risk management standards.
• Take part in opportunity studies and detailed technical analysis in your area of expertise.

Required profile

• 6 to 9 years of professional experience in IT infrastructure.
• At least 2 years of experience with Zabbix, or strong experience with monitoring services.
• Experience with other monitoring tools, such as Grafana, the ELK Stack, AppDynamics or New Relic.
• Database knowledge, with MySQL preferred.
• A DevOps mindset and experience with CI/CD tools (Git/Bitbucket, Jenkins, Ansible).
• English at B2 level (mandatory). French is a plus.
• Good communication, organizational, analytical and problem-solving skills.
• Able to work on your own and as part of a team.
• Quick to learn and adapt.
• Nice to have: Zabbix certification, Ansible knowledge, container knowledge (OpenShift, Kubernetes or Docker), cloud knowledge (AWS, GCP, Azure or private clouds), Windows and Linux administration experience.

Technical environment

• Monitoring tools: Zabbix, Grafana, ELK Stack, AppDynamics, New Relic
• Databases: MySQL
• CI/CD and DevOps tools: Git/Bitbucket, Jenkins, Ansible
• Containers and platforms: OpenShift, Kubernetes, Docker
• Cloud: AWS, GCP, Azure, private clouds
• Operating systems: Windows, Linux

Terms and conditions

Location: Porto

• 6 to 9 years of professional experience in IT infrastructure.
• At least 2 years of experience with Zabbix, or strong experience with monitoring services.
• Experience with other monitoring tools, such as Grafana, the ELK Stack, AppDynamics or New Relic.
• Database knowledge, with MySQL preferred.
• A DevOps mindset and experience with CI/CD tools (Git/Bitbucket, Jenkins, Ansible).
• English at B2 level (mandatory). French is a plus.
• Good communication, organizational, analytical and problem-solving skills.
• Able to work on your own and as part of a team.
• Quick to learn and adapt.